Terms & Conditions

Our Guarantee

Shopping online at the Tangible Media store is safe. Your credit card is debited by our banking partner, Payment Express, and we never keep your credit card number on our web server—in fact, we don’t even see it. All financial transactions are encrypted for security. We will not pass on your details to third parties without your permission.

Our Cancellations

Please note your subscription is non-refundable, although exceptions can sometimes be made on a case-by-case basis.

Prizes

Subscription prizes available to NZ residents only

Privacy Policy

When you sign up for a Tangible Media newsletter or join a Tangible Media website we collect personal information about you. By registering your details on our website, you consent to Tangible Media maintaining, recording, holding and using personal data we collect about you. From time to time Tangible Media will send you offers which we feel are of particular interest to you. If you would prefer not to receive emails from Tangible Media there is an unsubscribe link on all our newsletters, or call us on: 09 360 5700 any time between 9am to 5pm, Monday to Friday. Tangible Media does not, and will not, sell or supply data about you or any of our subscribers to organisations outside of the Tangible Media group of companies and brands.Tangible Media uses ‘cookies’ placed in the browser file to help us collect general information about the behaviour of visitors on our site. This helps us to constantly monitor and improve our website’s functionality and personality. If you have any questions relating to privacy matters please contact us by email on: info@tangiblemedia.co.nz.

Delivery

The following are our Industry Standard delivery times:

  1. For monthly publications (12 issues a year) please allow up to 4–6 weeks for your first delivery.
  2. For bi-monthly publications (6 issues a year) please allow up to 6–8 weeks for your first delivery.
  3. For international delivery please allow an extra 1–2 weeks for your first delivery.

If you have a query please either email us at support@tangiblemedia.co.nz or call us on 0800 782 347

Data Protection

Tangible Media is fully committed to the Privacy Act 1993, and is dedicated to the privacy of your information.