Terms & Conditions

Our Guarantee

Shopping online at the Tangible Media store is safe. Your credit card is debited by our banking partner, Payment Express, and we never keep your credit card number on our web server—in fact, we don’t even see it. All financial transactions are encrypted for security. We will not pass on your details to third parties without your permission.

Our Cancellations

Please note your subscription is non-refundable, although exceptions can sometimes be made on a case-by-case basis.

Prizes

Subscription prizes available to NZ residents only

Privacy Policy

Tangible Media is a brand of ICG.

As a subscriber to a Tangible Media magazine or user of Tangible Media website we collect personal information about you. By registering your details on our website, you consent to Tangible Media maintaining, recording, holding and using personal data we collect about you. From time to time Tangible Media will send you offers which we feel are of particular interest to you. If you would prefer not to receive emails from Tangible Media there is an unsubscribe link on all our newsletters, or call us on: 09 360 5700 any time between 9am to 5pm, Monday to Friday.

Tangible Media does not, and will not, sell or supply data about you or any of our subscribers to organisations outside of the ICG companies and brands and our 3rd party data processors and platform providers.

Website use information

The website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are used for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies also help us to customize the website for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies and the data that they collect may be connected to you using that information. Aggregate cookie and tracking information may be shared with third parties.

Where you agree to allow the app to access your location on a mobile device, we may use that information to show you properties around you and give you more relevant search results. Your location information is used only by the app in real time and is not stored by us. If you have any questions relating to privacy matters please contact us by emailing: privacy@icg.co.nz

Delivery

The following are our Industry Standard delivery times:

  1. For monthly publications (12 issues a year) please allow up to 4–6 weeks for your first delivery.
  2. For bi-monthly publications (6 issues a year) please allow up to 6–8 weeks for your first delivery.
  3. For international delivery please allow an extra 1–2 weeks for your first delivery.

If you have a query please either email us at support@tangiblemedia.co.nz or call us on 0800 782 347

Data Protection

Tangible Media is fully committed to the Privacy Act 1993, and is dedicated to the privacy of your information.